Check-in is contact-free. Guests may proceed directly to their cottage from 3 pm onwards on the first day of stay. Check-out time is 11 am. Further instructions will be emailed following reservation confirmation.
All cottages require a two night minimum stay, and valid credit cards are required to confirm all bookings. A 50% deposit is payable on booking, with the balance prior to arrival. Credit card on file will be used to process payments remotely, with receipts emailed. Please contact us in advance if you wish to pay via e-transfer, PayPal or with an alternative credit card.
- Well-behaved pets are welcome in the following cottages for $25 per stay:
- All Berry cottages in Whiteway – small dogs only, maximum 2 per cottage.
- All Bird cottages in Heart’s Delight-Islington – any size dog, maximum 2 per cottage.
- Guests are asked to use pet friendly blankets/covers for human beds and furniture, and to clean up after their pets. Thanks so much!
For the comfort of all guests, smoking is permitted outside only. Please use receptacles provided for butt disposal, rather than the grounds.
Cancellation Policies: We are a small business and require a 30 day cancellation for all cottages. Unlike hotels, we never double book – your booking reserves the specific cottage you chose.
A one-time date reschedule is permitted due to unsafe driving conditions during winter storms, or resulting from Covid-related travel restrictions.
Cancellations 30 days or more before check-in will be refunded the original amount less a $25 per night cancellation fee to cover administrative and processing fees.
Cancellations less than 30 days before check-in will be refunded as above PROVIDING THE PROPERTY CAN BE RE-BOOKED. If it cannot be re-booked, full amount is payable. Travel insurance is strongly recommended to cover unforeseen changes to your plans. Early departures are considered cancellations therefore no refund will be given.
All properties are self-catering. Guests are required to clean bbq’s after use, wash and re-store dishes, return any indoor/outdoor furnishings to their original location, and remove all food and personal effects before departure.
Any missing or damaged items due to obvious neglect or disregard will be replaced or repaired at the customers’ expense, using the credit card provided.
