Talk About Customer Service

Trucking in chairs for weddings at our St. John's wedding destinationMaybe it takes a village to raise children, but it took a village too to be able to pull off our first wedding last weekend, which went swimmingly with lots of oohs and ahhhs (stay tuned for pics!). Not only did our staff go above and beyond (like always) – we had lots of extra help along the way, too.

So here’s Paul of Nuline Trucking. Look up ‘customer service’ and ‘nice guy’ in the dictionary and no doubt, his picture is there. He delivered the beautiful white chairs that we needed for our reception, shipped from the US. Only thing is, because of a hold-up in customes, the chairs weren’t set to be delivered until two days after our wedding date – uh-oh.

When our staff realized the potential SNAFU, they called Paul and told him our desperate story.  And, although he was off and relaxing after a month on the road, he volunteered to hop in his truck right away and come over.  He even helped us unload them off the truck, along with Wendell George of Home Hardware, another truly stand-up guy.

We don’t really have words to thank these men, but we couldn’t have held our wedding without them. We know they made our lucky bride and groom – and lucky us – quite happy. So thanks, thanks, thanks again to Paul and Wendell!